Open federal opportunities

DE01--AITC Conference System Maintenance and Support

VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B) · Response deadline: Wed, 28 Oct 2026

What the government is buying

The Department of Veterans Affairs, through its Technology Acquisition Center in New Jersey, is seeking maintenance and support services for an AITC Conference System. This falls under NAICS code 561499, which covers "All Other Business Support Services"—a broad category that includes various professional and administrative support activities not specifically classified elsewhere.

Conference system maintenance and support typically involves ensuring audiovisual and telecommunications equipment functions reliably for meetings, training sessions, and collaborative events. Services in this category generally cover troubleshooting, routine upkeep, software updates, technical assistance, and potentially user support for conference room technologies. The "AITC" designation likely refers to an existing VA conference system infrastructure that requires ongoing operational support to remain functional for agency personnel.

Key facts

Who can bid

This opportunity is restricted to Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) that are verified as such in the U.S. Small Business Administration's VetCert system (formerly the VA's Veterans First Verification Program). Your business must meet the size standard for NAICS 561499, which generally means 500 employees or fewer for this code. The qualifying service-disabled veteran must own at least 51% unconditionally and control both day-to-day operations and long-term strategic decisions.

If you are not currently verified as an SDVOSB, you cannot compete for this award. Verification must be completed before submission—expedited processing is not guaranteed, so verify your status immediately if there is any uncertainty.

How to put together a competitive bid

For conference system maintenance and support work, emphasize your technical team's qualifications with the specific platforms, codecs, or integrated systems the VA currently uses—see the solicitation for the actual equipment list and service level requirements. SDVOSB set-aside competitions often draw qualified respondents, so differentiation matters.

Key elements to address: response time commitments (especially if the solicitation specifies tiers like 4-hour, next-business-day, or remote-only support), personnel certifications with relevant manufacturer credentials, continuity planning for covering absences, and experience with government environments where security clearances or VA network access may be required. If incumbent knowledge is valuable, indicate whether your team includes personnel familiar with federal conferencing infrastructure.

Price competitiveness remains critical even in set-asides. Structure your labor categories clearly, ensure loaded rates account for all fringe and overhead, and scrutinize whether the solicitation contemplates fixed-price, time-and-materials, or hybrid arrangements. Past performance documentation should highlight contracts of comparable scope, complexity, and dollar value.

Next steps

1. Access the complete solicitation on SAM.gov using solicitation number 36C10B27Q0049_1.
2. Review the detailed statement of work, deliverables schedule, and evaluation criteria—these will specify exact system components, performance standards, and reporting requirements not contained in this notice.
3. Register or confirm active registration in SAM.gov if not already completed; ensure your VetCert SDVOSB verification is current.
4. Submit your proposal no later than October 28, 2026, 1:00 PM Eastern Time—late submissions are inadmissible in federal procurements.

View the official notice on SAM.gov →