Lock, Key, and TRAKA Key Management Systems Maintenance and Support Services
TREASURY, DEPARTMENT OF THE.DEPARTMENTAL OFFICES.TCSC FINANCIAL CRIMES ENFORCEMENT NETWORK · Response deadline: Mon, 09 Nov 2026
What the government is buying
The Financial Crimes Enforcement Network (FinCEN), a bureau within the Department of the Treasury, is soliciting maintenance and support services for lock, key, and TRAKA key management systems. TRAKA is a widely used electronic key management system that controls access to physical keys through automated dispensing cabinets, typically involving RFID tracking, user authentication, and audit trail capabilities. This type of contract generally covers preventive maintenance, repair services, software updates, technical support, and potentially training for key management infrastructure.
Key management systems are critical security infrastructure for federal facilities handling sensitive financial intelligence and law enforcement activities. Maintenance and support services for this equipment typically include troubleshooting hardware and software issues, replacing worn components, updating firmware, managing user databases, and ensuring compliance with federal security standards.
Key facts
| Attribute | Value |
|---|---|
| Agency | Department of the Treasury — Financial Crimes Enforcement Network (FinCEN) |
| Notice type | Solicitation |
| Solicitation number | 2099CF27Q00010 |
| NAICS | 561621 |
| Set-aside | Small Business Set Aside — Total |
| Response deadline | November 9, 2026 at 12:00 PM ET |
| Place of performance | Vienna, VA |
Who can bid
This opportunity is 100% set aside for small businesses under the Small Business Set Aside — Total program. Only certified small business concerns may submit offers. NAICS 561621 covers "Security Systems Services (except Locksmiths)," which includes installing, maintaining, and monitoring electronic security and surveillance systems.
To qualify, your business must:
- Meet SBA size standards for NAICS 561621 (see the solicitation for specific thresholds, typically based on average annual receipts)
- Be registered in the System for Award Management (SAM.gov) with active status
- Have or obtain any required facility security clearances for work at FinCEN's Vienna, Virginia location
How to put together a competitive bid
For maintenance and support services on specialized key management systems:
Technical capabilities: Demonstrate direct experience with TRAKA systems or equivalent electronic key management platforms. If you lack TRAKA-specific experience, see the solicitation for whether substitutions or cross-training commitments are acceptable. Emphasize technician certifications, manufacturer partnerships, or authorized dealer status.
Personnel qualifications: Identify technicians who can obtain security clearances if required. FinCEN handles sensitive financial crimes intelligence — personnel may need Public Trust or higher clearances. Clarify clearance timelines and interim suitability processes in your proposal.
Service level commitments: For maintenance contracts, government buyers typically evaluate response time guarantees (emergency, urgent, routine), parts availability, and uptime commitments. Define your service territory relative to Vienna, VA, and whether you maintain local inventory or rely on manufacturer-direct shipping.
Past performance: Submit relevant contract references for electronic access control, key management, or physical security system maintenance at federal facilities. Performance on Department of Treasury or law enforcement agency contracts carries particular weight.
Pricing structure: Consider whether the solicitation calls for fixed-price, time-and-materials, or hybrid pricing. Maintenance contracts often blend annual base fees with per-incident or variable costs; see the solicitation for required cost breakdowns.
Next steps
Read the full solicitation in SAM.gov using solicitation number 2099CF27Q00010. Review all technical specifications, delivery requirements, and evaluation factors carefully. Note the firm response deadline of November 9, 2026 at 12:00 PM Eastern Time — late submissions are inadmissible. Verify your SAM registration is current and matches your DUNS/UEI and NAICS codes. If TRAKA-specific experience is mandatory and your firm lacks it, explore partnership arrangements or contact the contracting officer for clarification before the deadline.
View the official notice on SAM.gov →