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Service maintenance on (3) three Dornier Genesis Imaging Systems at the Naval Medical Center San Diego

DEPT OF DEFENSE.DEFENSE HEALTH AGENCY (DHA).DEFENSE HEALTH AGENCY HCD WEST · Response deadline: Thu, 29 Oct 2026

What the government is buying

The Defense Health Agency (DHA) is seeking service maintenance for three Dornier Genesis Imaging Systems located at the Naval Medical Center San Diego. Dornier Genesis systems are lithotripters—medical devices that use shock waves to break up kidney stones and other urinary calculi without invasive surgery. These are specialized, high-value capital medical devices that require manufacturer-trained or highly specialized biomedical technicians to maintain.

This is a service contract focused on preventive maintenance, repairs, calibration, and likely parts replacement to keep these systems operational for patient care. Given the critical nature of this equipment in a military treatment facility serving active-duty personnel, dependents, and retirees, uptime requirements and response-time guarantees are typically stringent for this type of work. See the solicitation for specific service-level requirements, parts coverage, and performance standards.

Key facts

This solicitation was posted October 26, 2026, giving offerors three days to respond—a notably compressed timeline.

Who can bid

This is a full and open competition with no small-business set-aside, meaning businesses of any size may bid. Small businesses are not restricted from participating but will compete directly against larger firms, including potentially the original equipment manufacturer (OEM) or authorized service contractors.

To compete credibly, bidders need demonstrated capability in NAICS 811210 work: repair and maintenance of electronic and precision equipment, specifically medical imaging or lithotripsy systems. The government will likely evaluate technical qualifications heavily given the specialized nature of Dornier Genesis systems. See the solicitation for specific experience requirements, past performance references, and any required certifications.

How to put together a competitive bid

Given the tight three-day response window and specialized equipment involved:

• Verify immediate availability of trained technicians — Dornier Genesis lithotripters require specific expertise. If your firm lacks direct experience, consider subcontracting with OEM-authorized technicians or partnering with a firm that holds Dornier service credentials.
• Emphasize response time and parts access — Military medical facilities prioritize equipment uptime. Detail your guaranteed response times, proximity to San Diego, and inventory of critical spare parts.
• Document relevant past performance — Highlight contracts for lithotripter maintenance, other Dornier equipment, or similar high-end medical imaging systems in hospital or government settings.
• Address cybersecurity and credentialing — DHA facilities require contractor personnel to meet DoD health facility access requirements, including background checks, immunizations, and cybersecurity awareness training. See the solicitation for current requirements.
• Price strategically — Full and open competition with potential OEM participation means cost competitiveness matters. Consider whether offering a multi-year pricing structure or including value-added services (training, extended hours) strengthens your position.
• Submit through SAM.gov — Ensure your entity registration is active and you can receive electronic submissions.

Next steps

Read the full solicitation on SAM.gov using solicitation number HT941027N0007. Pay close attention to the detailed technical requirements, evaluation criteria, and any amendments posted after the synopsis date. Note that the response deadline is October 29, 2026, at 9:00 AM Pacific Time — with only three days from posting to deadline, immediate action is essential if you intend to bid.

View the official notice on SAM.gov →